Handling stress and conflict is a course for everyone – employers, employees, entrepreneurs and students. It has been designed to take positive steps to help identify and prevent stress at all levels of life.

Stress is something than can affect all of us – it’s

something that can contribute to a great many illnesses, and more working days are lost due to stress than for any other single reason.

One guarantee is that you will always have conflict and stressful situations at work and in your personal life.

Conflict arises from differences, both large and small. It occurs whenever people disagree over the values, motivations, perceptions, ideas or desires. Sometimes these differences appear trivial, but when conflict triggers strong feelings, a deep personal need is often at the core of the problem. These needs can be a need to feel safe and secure, a need to feel respected and valued, or a need for greater closeness and intimacy.

In this powerful 60 minute course, you will learn:

• What is stress?
• People and politics
• Crucial conversations